Help! I'm plain stupid
I saw these in the Daily Mail the other day, they are funny phone calls to Call Centres.
Caller: The coffee cup holder on my computer is broken. Can I get a replacement please?
Help Desk: I'm not sure what you mean. Where exactly is this coffee cup holder?
Caller: Well there's a button on the front of my computer and when I press it a drink caddy pops out. You know, it's just like the ones they put in cars.
Help Desk: Sir, I think you'll find that's the CD slot.
Technical Support: I need you to right click on the Open Desktop.
Customer: Ok
Technical Support: Did you get a pop-up menu?
Customer: No
Technical Support: Ok. Right click again. Do you see a pop-up menu?
Customer: No
Technical Support: Can you tell me what you have done up until this point?
Customer: Sure. You told me to write 'click' and I wrote 'click'.
Caller: I can't find my little pictures (icon)
Technical Support: What pictures?
Caller: One is 'my computer,' another is like 'network neighbour'.
Technical Support: Do you have any windows open?
Caller: Yes
Technical Support: Ok, we need to close those windows.
Technical Support: Are you there?
Caller: Ok, I had to walk around the room and close all the windows... I still can't see my little pictures.
Helpdesk: How may I help you?
Caller: I have spent all week trying to rewind my DVD. How do you rewind it?
Caller: Does your European breakdown motoring policy cover me when I am travelling in Australia?
Operator: Doesn't the name of the product give you a clue?
Caller: The coffee cup holder on my computer is broken. Can I get a replacement please?
Help Desk: I'm not sure what you mean. Where exactly is this coffee cup holder?
Caller: Well there's a button on the front of my computer and when I press it a drink caddy pops out. You know, it's just like the ones they put in cars.
Help Desk: Sir, I think you'll find that's the CD slot.
Technical Support: I need you to right click on the Open Desktop.
Customer: Ok
Technical Support: Did you get a pop-up menu?
Customer: No
Technical Support: Ok. Right click again. Do you see a pop-up menu?
Customer: No
Technical Support: Can you tell me what you have done up until this point?
Customer: Sure. You told me to write 'click' and I wrote 'click'.
Caller: I can't find my little pictures (icon)
Technical Support: What pictures?
Caller: One is 'my computer,' another is like 'network neighbour'.
Technical Support: Do you have any windows open?
Caller: Yes
Technical Support: Ok, we need to close those windows.
Caller: Oh, Ok. (Everything goes quiet for a few moments)
Technical Support: Are you there?
Caller: Ok, I had to walk around the room and close all the windows... I still can't see my little pictures.
Helpdesk: How may I help you?
Caller: I have spent all week trying to rewind my DVD. How do you rewind it?
Caller: Does your European breakdown motoring policy cover me when I am travelling in Australia?
Operator: Doesn't the name of the product give you a clue?
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